We offer secure GEOTRUST online ordering and gladly accept Visa, Mastercard, American Express, Paypal or Personal Cheque or Money Order for your online order.

We ship worldwide, and costs are dependant on you destination, and the weight of your order. If you put the items into your cart, you will see state and country with a drop down box beside them. Choose your destination, click on the update totals, and a shipping estimate will be shown. This is all available for your convenience before you go to checkout. Costs shown are for ground shipping.

Taxes

We charge GST (5%) on deliveries inside Canada. We charge HST (variable depending on province) on your order for Provinces where HST applies.

There are no taxes charged by us to any deliveries within USA or international destinations.

If your destination country charges taxes or duty on items received, you are responsible for these charges. Most packages under a $35 will not incur customs charges. Dollhouses being shipped to the USA, are shipped from within the USA, so no customs charges or duty will apply.

How you can Order
You may order securely online 24/7

You may also order using our phone line between the hours of 9-12 and 2-4 monday to friday only.

We also offer a downloadable mail order form to complete and mail to us.

After You Place Your Order

The Doll House Elora will send you two - three automated emails. Be sure to check your spam box if you do not receive these emails, as some mail programs treat automated emails as spam.
The first email will contain your order confirmation, showing the items ordered and your order number. Please check this order over carefully in case of errors.

The second email will be sent when your order goes into the packing status and again when it is shipped. To check the status of your order, please add your order number here.

For small items, we ship the most economical way to ship outside of Canada using Small Packet Post. There is not tracking offered on these packages, however they are insured against loss.

All larger items will have tracking numbers available upon request only.